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Asteroid

MMS Texts stuck in download or sending

S9 with Xfinity cell service stuck in downloading or sending mms texts.  Have to clear cash and data a couple times a week to fix it.  Should not have to do this.  Please fix.

All updates are current.

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: MMS Texts stuck in download or sending

Hello!

 

I can understand wanting to receive your texts and media messages. I would recommend reaching out to your carrier for further assistance on this.

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Product Expert

Re: MMS Texts stuck in download or sending

hello @userhDqhzRbXfu  

    I have verizon and ive been having the same issue happening to me. I started using google messages and it seems to be helping. but im sure its something carrier related.. just not sure how long it will be.

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Asteroid

Re: MMS Texts stuck in download or sending

Me too, switched to Google texts.  It worked the first time, then got stuck again.   Can't disable Samsung text app  when Google text is default.  Maybe this causes problems?!?!?

I've spent hours diagnosing someone's issue, I  just wish all the players would get together and figure this out and fix texting without all the finger pointing.

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