3 weeks ago
I updated my S9 on Dec. 31, 2020 and now the mobile data is not working. Phone calls have also been on and off. I am on the AT&T 3G (Cingular APN) since my plan is grandfathered and is not compatible with 4G/5G data plans. AT&T believes my issue is due to the Samsung update.
3 weeks ago
Also wanted to add that AT&T replaced my sim card which did not fix the problem. Mobile data is still showing as "Disconnected".
2 weeks ago
2 weeks ago
I'm having the same issue and I'm getting irritated because it worked fine before the update.
@user6q8gMz56bL wrote:I updated my S9 on Dec. 31, 2020 and now the mobile data is not working. Phone calls have also been on and off. I am on the AT&T 3G (Cingular APN) since my plan is grandfathered and is not compatible with 4G/5G data plans. AT&T believes my issue is due to the Samsung update.
a week ago