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Constellation

Music randomly stops playing!! No matter which app I use to play it smh is anyone else having this problem?

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Samsung Moderator
Samsung Moderator

Re: Same problem with note 8

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Have you checked your Battery Optimization information for sleeping applications? Make sure that your Music application is not listed as a Sleeping app.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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4 REPLIES 4
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Samsung Care Ambassador

Re: Music

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Check if your music app isn't listed inside of the sleeping apps Screenshot_20190509-072906_Device care.png

 


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Asteroid

Re: Music

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I've been having this issue too for over a month now with no answer tried a bunch of stuff.

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Constellation

Same problem with note 8

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Same problem with note 8

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Same problem with note 8

JUMP TO SOLUTION

Have you checked your Battery Optimization information for sleeping applications? Make sure that your Music application is not listed as a Sleeping app.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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