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user2Ku4hcjTl5
Asteroid

My S9 haven't received any update since March 2018

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Hi. The new android update 9.0 is out and about but my phone has not received any updates since like March 2018. I'm wanting to update to 9.0 but everytime I go to software update it says I'm already upto dats. Help please 

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Samsung Care Ambassador

Re: My S9 haven't received any update since March 2018

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Hey @user2Ku4hcjTl5, please send me a DM on Twitter (@RydahTheMod). I'll get you updated via another method but I'd rather take this to a private conversation (and we don't have messaging available here).


Best regards,
Rydah
Samsung Care Ambassador

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10 REPLIES 10
Samsung Care Ambassador

Re: My S9 haven't received any update since March 2018

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Hey @user2Ku4hcjTl5,

 

What model do you have? (I have the S9+ SM-G965U). You could try plugging your device into a PC/Mac and try out Smart Switch. It should prompt you to update. Let me know if you need more help. Smiley Happy

 

-

Rydah


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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user2Ku4hcjTl5
Asteroid

Re: My S9 haven't received any update since March 2018

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Hi. I've SM-G960U its the unlocked S9. I'll try to do that..  do I need to download and install this application on my PC this smart switch 

 

@Rydah 

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Samsung Care Ambassador

Re: My S9 haven't received any update since March 2018

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Hey @user2Ku4hcjTl5 ,

 

Yes, install it on your PC first. You can download it dorecdirfrom Samsung's website: Smart Switch

 

I hope this helps. If not, don't worry, I can most definitely find a solution for you.

 

Best regards,

Rydah


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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user2Ku4hcjTl5
Asteroid

Re: My S9 haven't received any update since March 2018

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Didn't work.. what now 

 

@Rydah 

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Samsung Care Ambassador

Re: My S9 haven't received any update since March 2018

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@user2Ku4hcjTl5  What is your current build #?


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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user2Ku4hcjTl5
Asteroid

Re: My S9 haven't received any update since March 2018

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@Rydah  build number ... 

R16NW.G960USQU2ARC6

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Highlighted
Samsung Care Ambassador

Re: My S9 haven't received any update since March 2018

JUMP TO SOLUTION

Hey @user2Ku4hcjTl5, please send me a DM on Twitter (@RydahTheMod). I'll get you updated via another method but I'd rather take this to a private conversation (and we don't have messaging available here).


Best regards,
Rydah
Samsung Care Ambassador

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.
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userE9ysAsVWod
Constellation

Re: My S9 haven't received any update since March 2018

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I have the same situation with my s9 model sm-g960u. No updates since feb 18. Unlocked phone running now on T-Mo
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userkA06eENlo3
Constellation

Re: My S9 haven't received any update since March 2018

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my note 9 have not recived any uodate since september 2018 

no android pie 9

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