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userGyaYZ8wAk9
Constellation

My phone Is rubbish since latest update

ISM stops phone unresponsive it is disgusting ll since latest software update couldn't unlock this morning for an hour

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: My phone Is rubbish since latest update

Hello there, would you mind sending me a private message with the following information so I can pass it to our specialty team?

Software version

Full model code

Current carrier

Country device was purchased in and country you are using it in.

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userqZICSmKguF
Astronaut

Re: My phone Is rubbish since latest update

How do I get the model code, when my phone won't work to show me the model code?

 

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userqZICSmKguF
Astronaut

Re: My phone Is rubbish since latest update

Mine has been the same. Samsung's answer is to call their help line, They couldn't tell me how to make a call from a phone that doesn't work. 

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Samsung Moderator
Samsung Moderator

Re: My phone Is rubbish since latest update

Go to Settings> About Device

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