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userDvJwQvKFx0
Constellation

My time keeps changing?! S9+

My s9+ keeps randomly changing times. It is on and off and usually off by 8 hours. Im frustrated and scared that its messing with my WORK ALARMS. Ive tried everything to clearing network and all settings.  I even did a factory reset and it still wont fix it. Please HELP

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: My time keeps changing?! S9+

Does this happen when the device is in safe mode?

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userDvJwQvKFx0
Constellation

Re: My time keeps changing?! S9+

I havent done that. It happens sporadically through out the day especially when im at work. My messages are all messed up from the time changes. Am i supposed to run it on safe mode until i see it happen?

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Samsung Moderator
Samsung Moderator

Re: My time keeps changing?! S9+

Safe mode would allow us to see if there is a third party app affecting the clock holding the correct time. You said you tried the factory reset, have you made sure that all applications and the system are up to date?

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userDvJwQvKFx0
Constellation

Re: My time keeps changing?! S9+

They have all been updated and functional. The only NEW app that i downloaded recently and continuously use is the Fitbit. But thats extremely important to me and i cannot have that gone from my phone. I consistently use my phone apps for work and cannot run it on safe mode all day. Its not a possibility.

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