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Cindy00
Cosmic Ray

New update broke Android Auto Google Maps - -HELP

I updated the Android version on my Samsung S9 today (that fake 5G), and it broke the Google Maps app on Android Auto. When I plug in my phone, everything loads correctly. 

 
The problem is: when I turn off the phone display --> Google Maps will give the green screen that says "Google maps needs you to change your location settings. When it's safe, check the notification on your phone." 
 
I check my phone to make sure the location is ON, and as soon as I turn the screen on, the green "location" requesting screen goes away and the maps appear again ready to go. I check my settings --- and the location is definitely set to ON. However, I can't use the maps unless my phone screen is on the whole ENTIRE time. What a pain in the rear. Anybody experience this? Solve it yet? 
 
 
Thanks in advance, you would make my year.
 
P.S. This update is a disaster. I absolutely hate it. I wanna go back. Drains my battery like no tomorrow. Reminds me of the Android version on my old galaxy S2. Just saying.
9 REPLIES 9
user6S6HgpOjJt
Asteroid

Re: New update broke Android Auto Google Maps - -HELP

Hi,

 

I have exactly the issue since the latest update.

Google Maps on VW Discover Pro turns green with the message "Google maps needs you to change your location settings. When it's safe, check the notification on your phone". 

 

Google location services are enabled...

 

 

Wait for feedback from Samsung...

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Cindy00
Cosmic Ray

Re: New update broke Android Auto Google Maps - -HELP

I used the "Restore" option, and restored the Google Maps setting using data from Samsung Cloud. Google Maps went back to normal, working perfectly fine again. On the flip side, I'm done with this update, it is horrible to say the least. 

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user1ehwPfwDLj
Constellation

Re: New update broke Android Auto Google Maps - -HELP

This is very annoying , how do I restore just the maps data from the cloud or do I have to restore the whole phone back to android oreo?

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user6S6HgpOjJt
Asteroid

Re: New update broke Android Auto Google Maps - -HELP

Just found out if you disable the "Energy Save Mode" completeley Google Maps and Waze works without issues.

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userUMCBtqAXbS
Asteroid

Re: New update broke Android Auto Google Maps - -HELP

**UPDATE**

 

Thank you so much for this suggestion! Turning off the power saving mode also fixed my issue as well!! Glad to know my long hours of searching and trying to do troubling shooting the Google location setting is officially over!

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johntbacon
Constellation

Re: New update broke Android Auto Google Maps - -HELP

Testing this out today since I've been experiencing this bizarre problem for the past few days.

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userUMCBtqAXbS
Asteroid

Re: New update broke Android Auto Google Maps - -HELP

I am having this same issue and have been searching for the past few days for a solution. I'm glad to know I am  not alone. I've searched for hours trying to find a solution, but cant seem to find absolutely anything on the issue.  

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userABwAlCewoK
Astronaut

Re: New update broke Android Auto Google Maps - -HELP

Just wanted to say thanks for this thread.  I also have this issue.  I am going to try disabling the power save mode tomorrow.  Fingers crossed!  There is another thread about this issue here as well: https://forums.androidcentral.com/samsung-galaxy-s9-s9-plus/940368-upadted-my-s9-android-pie-android...

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userKVpYdE6y2u
Constellation

Re: New update broke Android Auto Google Maps - -HELP

I have had this same issue! I was on a two hour drive out of town today and this was so frustrating.  My husband was driving the car so I just basically was on my phone the entire drive trying to keep the phone on so we didn't get the error message. I was trying to figure out the issues and tried everything with no luck! Hopefully the power save thing works. Going to try it in the morning. 

I have had so so many issuesewith this new update! I went to install it and my phone got to 30% of install and it wouldn't go any further. It just kept turning off and on and was basically in a loop. I had to go into a place and have them look at my phone and was there for three hours. All I wanted was to update my OS! How brutal  Worst update ever! 

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