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Constellation

New update messed my phone

My S9 just did the newest update and now I have no LTE service. My husband's phone just updated and did the same thing. I cant call or text, but wifi works. How can I fix this?

2 REPLIES 2
Asteroid

Re: New update messed my phone

maybe try backing up your data and do a factory reset ?
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Supernova

Re: New update messed my phone

you could try to clear out your carriers apps i.e. verizon, t mobile, att, etc. ..it sounds like theres a problem with the radios that control connection to the towers. check to see if any of those built in Carrier apps need updated. Normally after a Devices system update the carriers issue an app update so it plays well with the new system. Hope That Helps
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