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KyleSanchez
Constellation

No longer fast charging.

All of a sudden my phone wont fast charge on any of the cords not sure what happened.

7 REPLIES 7
Samsung Moderator
Samsung Moderator

Re: No longer fast charging.

Do you receive any error messages when trying to fast charge? Do you experience these symptoms if you test your device in safe mode? Have you tried a wireless charger with your device?

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KyleSanchez
Constellation

Re: No longer fast charging.

I get no error messages, it just says cable charging instead of fast charging no matter what cord I use.

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Dayne-Marie
Astronaut

Re: No longer fast charging.

When I had that problem they told me to try the wireless charger which ended up working. Apparently, something went within my charger port.

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KyleSanchez
Constellation

Re: No longer fast charging.

I just don't have a wireless charger and I don't really need/want one

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Samsung Moderator
Samsung Moderator

Re: No longer fast charging.

@KyleSanchez Have you tried clearing the cache partition on your phone?

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KyleSanchez
Constellation

Re: No longer fast charging.

@SamsungQue I haven't, how exactly do I do that?

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Highlighted
Samsung Moderator
Samsung Moderator

Re: No longer fast charging.

@KyleSanchez Here are the steps. 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.
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