No text message sound when Bluetooth headset is connected

[Martok]

I even did a factory restore which I really did not want to do. That did not help either! It just made me spend over an hour setting everything back up again. Grrrrrrrrrrrr

[Rydah]

Hey @Martok , I'm a bit sad to hear that this is happening to you and @user5ym12JisCi.

I assume you two are on the latest build (CSAB)? More details would help as @SamsungAdam has said, we need to know what your baseband version is.

I know this is simple and you probably both tried it but have you tried turning all volume levels up with headphones connected? I am a bit stumped that you guys are having this issue as I have not had this happen at all and I've been using One UI for about 3 months now, even before it was announced.

Hope to hear back from you two soon.

Best regards,

Rydah

[user5ym12JisCi]

I have tried EVERYTHING.  I spent 30 minutes or more with Verizon yesterday.  They couldn't figure it out and told me to contact Samsung.

Searching the internet, this seems to be a very common problem/complaint that nobody has an answer to.  Hoping @SamsungAdam can be the hero!

[Rydah]

Wow, sorry to hear that. You use the stock Samsung Messages app, right?

[user5ym12JisCi]

I've tried using all 3 different messages apps (including the Samsung default).  Same problem on all of them.

[userwOw2Jqnyz1]

look Rydah you can sugar coat this and jump all around the issue if you want to. You can put lipstick on a pig and its still a pig. Quit dodging the issue by saying its this setting and that setting when all of you know full well that the programmers up and made a mistake in the update. It would take all of 5 minutes to fix but guess what....NO BODY THERE CARES!!!

[userYmX1vhrrLk]

It would be helpful to know when Samsung will have a fix to this issue.  I keep my blutooth headset off so I can hear my notifications and when a call comes in I turn on the bluetooth wait for it to connect then answer the call. This is very frustrating

Baseband version of my phone is  N960USQU1CSC1 

[userN3zCc5TowU]

I am having the same issues. It just started right after the latest update. Please fix this soon as it is very frustrating.

[userishrUrZjGM]

On April 4, 2019 my s8 updated to OS9.

After the os update when my hearing aid controller connected for phone and audio  , the alerts (text, msg, email, etc) only vibrate no audio sound when on audio/sound profile like it used to.

When I change the controller to phone only (not connected for audio) the alerts now chime like they used to, but of course I can't stream audio , until I go back in and connect audio, which looses my audio alerts.

This is wrong, that's why we have a sound, vibrate , off , sound profiles 

Help get back to the way it was 

[userWFEe9CoTzL]

They aren't the only ones having the problem. I have all the sounds turned up and I still can't hear any text notifications while the bluetooth is connected. 

I also tried a solution from SamsungRei and it didn't fix the problem.