After the last update, I no longer have text message sounds from my phone if Bluetooth headset is connected. Most of the time, I have my Bluetooth connected and not in my ear. If someone calls, I can quickly answer the phone using the headset. I've been missing important text messages after the latest update. I took the phone to Sprint, and they had me do a factory reset. That did not fix the issue. They advised me to contact Samsung. PLEASE PUT OUT A PATCH TO FIX THIS ISSUE!
Solved! Go to Solution.
I figured out a fix!!!
Go to Settings>Sounds and Vibrations>Advanced Sound Settings>Seperate App Sound
Turn the switch to the "On" position
Click on "App" and choose your messenger app and any other app you want to be heard through the phone.
Backup to the previous screen and press "Audio Device"
You should be all set. You will now play your message/ phone sounds through your phone without losing audio through your Bluetooth device!
For some reason, it stopped working. Back to square one. I'm sorry that I posted this as a solution!
Having the exact same problem after yesterday's update. SO ANNOYING!!
Verizon, Galaxy S9, Model SM-G960U.
PS- the same thing actually happens when regular headphones are plugged in too. Not just bluetooth.
Can I please get your full model number and baseband version?
Are you passing this on to the appropriate department????? If so, do they even care???
I received another upgrade 2 days ago hoping it would fix the problem. Low and behold IT DIDN'T! This is getting so frustrating, as I am missing so many important texts.
Once again here is my info after the latest upgrade:
Sprint Galaxy S9
PLEASE have them fix this, or let me know if they can't so I can get another phone other than Samsung!
If you have tested with a second Bluetooth connect headset or device and the only issues are with the Plantronics headsets, then we can escalate for a feature request. We cannot guarantee that Feature Requests will become a part of the software. Based on the thread though it just looks like Plantronics headsets are not compatible
Hi Samsung Adam.
I have the Samsung u-flex 1A01 bluetooth headphones and I am having the same problem on my S10 plus.
It is incredibly annoying as like the other user stated I am missing text messages and emails all the time.
Yes I have tried everything suggested and nothing is working.
Surely if it was a software update that caused the problem then a new software update to fix the problem should be simple.