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Constellation

No updates ever since beta installation

I updated my S9 to the android q beta in January of this year, but ever since then I haven't had any new software updates from Samsung and the phone has started to get more and more buggy and crashes more frequently. My brother who also has an S9 did receive updates last month and has been (he didn't register for the beta) and his phone is working perfectly fine. Is there a way to resolve this or did I doom my phone when I downloaded the beta.

2 REPLIES 2
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Astronaut

Re: No updates ever since beta installation

That's the same with me ╮(╯▽╰)╭
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Samsung Moderator
Samsung Moderator

Re: No updates ever since beta installation

Hello,

 

I would try reaching out to your carrier to see if they are able to assist with updating your device to the latest software.

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