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Astronaut

Not recieving one ui update

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my samsung galaxy S9 is not recieving any One UI update. Right now it has Android 8

Oreo and is still showing that the device is up to date.

 

so please tell my how can i update my S9 device and use the One UI.

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Not recieving one ui update

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Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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3 REPLIES 3
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Cosmic Ray

Re: Not recieving one ui update

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What carrier do you have?

Is your phone factory unlocked, or carrier locked?
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Astronaut

Re: Not recieving one ui update

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how can I update my Samsung Galaxy s9 to one UI
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Highlighted
Samsung Moderator
Samsung Moderator

Re: Not recieving one ui update

JUMP TO SOLUTION

Thanks for your inquiry. Once available, updates are released to Carriers and thereafter, it is at the Carriers discretion to release the update to customers. Since updates are released by Carriers in waves, we’re unable to determine when your device will receive an update. We appreciate your loyalty.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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