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user16VrLgq6cr
Cosmic Ray

Notification badge icon not working on Samsung Galaxy S9

Hi,

 

I just got a Samsung galaxy s9 and the app icon badges is switched on in settings however i cannot see any unread notifications on my icons.

 

Please help.

 

Software version: 8.0.0 G960FXXU1ARBA

805 REPLIES 805
app73n3rd
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

Having the same issue on T-Mobile S9+, also edge notifications do not work. 

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usertN9QLyV5dq
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

Having same issues on S8 Plus. Samsung help us now.
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user7TFNS6maJB
Astronaut

Re: Notification badge icon not working on Samsung Galaxy S9

Getting the same issue with my S9+

Anyone found a fix?
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Please help ll
Asteroid

Re: Notification badge icon not working on Samsung Galaxy S9

Did u ever find a fix for the badges not working? 

Thanks 

LL 

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userfvt99Ebmpl
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

Yes, I found a fix...I posted it here...its on settings not the oreo update 

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userSDWzjHlU1H
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

I just deleted my account in Gmail  and reentered it, problem solved. I think it's related to smart switch

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userbCVNsmIPrM
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

How do you delete your Gmail account? I'm gonna try that. 

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userSDWzjHlU1H
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

Open Gmail click on the 3 buttons in the upper right corner, click on open accounts, click on the account, then click on remove account .When you sign back in you will be prompted to re enter your information

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userUbExioriuF
Astronaut

Re: Notification badge icon not working on Samsung Galaxy S9

Hi there,

 

the S9 is very clearly not allowing badge notifications (number count) for email, messages and whatsapp WITHOUT allowing pop up noticfications for the entire message. It keeps defaulting back despite turning the notifications off. this forced notification also accumulates as you receive more messages and blocks up half your screen whether you are busy in another app or not. It is very frustrating! I had no problems with the S6 OR S8 but this S9 is playing up.

 

This is definitely a flaw and has been reported to Samsung by me. I will be seeing a Product Technician from Samsung on Friday to take him through the problem.

 

Kean

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