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userbtkGQ0ge5a
Astronaut

Re: Notification badge icon not working on Samsung Galaxy S9 - SOLVED

I'm in the same boat with my S9+. I have tried all of this, and restarted my phone several times. The only badge notification that works on mine is my Gmail, and that one keeps showing a count for all 3 of my accounts even though I have shut off the notifications for two of those accounts...

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user16VrLgq6cr
Cosmic Ray

Re: Notification badge icon not working on Samsung Galaxy S9 - SOLVED

Hey All, 

 

Just need to ask did anyone use smart switch to transfer data etc from a previous phone to the S9?

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userINvstrNXQh
Asteroid

Re: Notification badge icon not working on Samsung Galaxy S9 - SOLVED

Yes from an s8 plus

 

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ChrisL91
Cosmic Ray

Re: Notification badge icon not working on Samsung Galaxy S9 - SOLVED

Yes I used smart switch from my S7.

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userr11pKe9nwH
Astronaut

Re: Notification badge icon not working on Samsung Galaxy S9 - SOLVED

Yes bought s9+ at Costo and they used smart switch. Should it be called stupid switch?

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user7mMV8fWElB
Asteroid

Re: Notification badge icon not working on Samsung Galaxy S9 - NOT SOLVED

It's ridiculous that more than 3 months after and at least 3 firmware upgrades, there is still no solution!!

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userTitvtfknFX
Astronaut

Re: Notification badge icon not working on Samsung Galaxy S9 - NOT SOLVED

I just bought a Samsung Glaxy S9 plus two days ago and did not realize it had this bug. It is so irritating and I would have picked a different phone if I had known about this. Very frustrating. I'm still within my 72 hour return period and I am seriously considering returning the phone and getting something better.

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useruEBn3WNsPS
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9 - SOLVED


@usersM7pas8G9Dwrote:

Yes, this is the solution (slightly modified):

 

You need to go to:

Settings -> Apps -> ... (3 dots in upper right corner) -> Special access -> Notification access -> Samsung Experience Home -> and switch it ON (if of course was switched off for any reason)

 

For me it solved the problem Smiley Happy


Was already ON

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userbRzHLOGQWW
Astronaut

Re: Notification badge icon not working on Samsung Galaxy S9 - SOLVED

YES, this IS the fix!!!  Messing around for hours!  Thx🤣

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user16VrLgq6cr
Cosmic Ray

Re: Notification badge icon not working on Samsung Galaxy S9 - SOLVED

"Settings -> Apps -> ... (3 dots in upper right corner) -> Special access -> Notification access -> Samsung Experience Home -> and switch it ON (if of course was switched off for any reason)"

 

This was already switched on for me. still having the issue.

 

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