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userawKysKaOjd
Cosmic Ray

Re: Notification badge icon not working on Samsung Galaxy S9

Doesn't work.
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userysolJpu8ul
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

Already turned on and still not working
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JWilsonTL
Cosmic Ray

Re: Notification badge icon not working on Samsung Galaxy S9

Ok well - I have some bad news for some but maybe good news for others.  

I was also having TONS of issues with notifications 

➡️My calendar wouldnt notify me of things I programmed in

➡️No text messaging notifications,

➡️No missed phone call notification, no Facebook, messaging or WhatsApp notifications. 

➡️And gmail notification would show 128 unread emails when I had like 6.  

 So after calling the authorized Samsung rep here - i did a hard factory reset -

I downloaded Smart Switch on my laptop and backed up everything first.  

Factory reset the phone and then restored my phone from smart switch on my computer-

 I'm happy to report that while that was a pain in the rear - everything is working properly now.  

I now get ALL of my notifications 

The ONLY thing I am having an issue with now is the number of gmail unread messages.  That hasn't changed. 

But I can live with that since everything else has been fixed and I can once again see all of my notifications.  

So I would suggest doing this.  

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perlmane
Cosmic Ray

Re: Notification badge icon not working on Samsung Galaxy S9

I tried that earlier. It only worked for a few hours before going heywire again.



I never had a bad day. Hope you never do either...
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JWilsonTL
Cosmic Ray

Re: Notification badge icon not working on Samsung Galaxy S9

You're right.  My phone after a day of it working, is back to not showing notifications.   

 

This is so frustrating. I want my 7edge back so bad. 

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userKZbSUUcxdz
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

I have the same problem too

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user3wjEI8vvah
Astronaut

Re: Notification badge icon not working on Samsung Galaxy S9

I am getting ready to bring my phone back.  We are getting no response and this should have been fixed before it was even released.  My 8+ worked fine and now this doesn't work on my 9+.  Samsung this is a big deal.  I have spent hours trying to fix this.  I have tried every work around online.  It's time ti fix it.  Samsung do you hear us?  Or we are going to walk in and return the phones.

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userS05ELfKSsI
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

I don't believe Samsung or Google believe this is a fault.

 

The notifications are working as designed and explained on the phone 

See my screenshot below.

From Settings, select 'Notifications' 

Where it reads 'App Icon Badges' below it should read 'Show with number' if you click on this text opposed to the toggle switch the next menu explains how the notifications has been designed to work.

 

I agree its a poor design, but its a design flaw opposed to a fault.https://s5.postimg.org/io9p904av/Screenshot_20180405-203431_Settings.jpg

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usernJuY113rga
Asteroid

Re: Notification badge icon not working on Samsung Galaxy S9

Lvast Sunday I recieved an update from ATT and Samsung that appears to have fixed the email issue. Apparently Oreo views new email as notifications. The badge icon show the new emails, not all the unread emails. Click on the icon and the number goes away. I guess this is the way it is supposed to work except -

Gmail works differently, shows the number of unread emails?

Cannot figure out how Twitter icon badges work since there are pages and pages of confusing options?

Final notes-

Why is Samsung totally silent about all this? Guess they do not want bad press.

Why are all forum contributors in the dark as well?

Where is full documentation on the Samsung implementation of Oreo?

 

 

 

 

 

 

 

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userPJ5RkIbCK3
Constellation

Re: Notification badge icon not working on Samsung Galaxy S9

Just discovered why Samsung hasn't addressed this issue. Their notification badge isn't working ...

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