Once you clear the notification, the number on the badge disappears as well even when the message hasn't been read. This is a terribly annoying setup, please fix asap!!! Just got the s9 last night and I'm not happy with this issue. Everything else on the phone is great.
I got my S9+ today and found the same behavior. So I guess this is a design "feature". This is very disappointing. I much prefer the app badges over the notification tray for quick-glance information. My S7 would keep the badges until I opened the app. This needs to go back to the way it was. Where can I file my complaint about this?
Same here. After trying to get it work I realized you cannot get the badge to show unless you allow previews in the notification tray. Whose idea was that? Why cant I just get a badge without anything less like I did in the past. This also applies to the SMS client. Not liking this at all.
I found the problem for me. The icons created by Smart Switch on the homepage don't accept the number. Remove that icon and replace with icon from your apps. Fixed the problem for me. Popups not needed.