So I'm not exactly sure WHEN this started happening, but my notification sounds don't seem to be working anymore on my Samsung Galaxy S9+. This may have started after the latest update, but I'm not quite sure. All my phone does is vibrate whenever I get an incoming nofication (text, Facebook, anything, etc.) They don't even play when I'm at the settings menu to select which one I want to play to the corresponding app. The ringtone, however, plays as it should when someone calls me.
Just to clarify, I've already done everything which this video suggests to try and troubleshoot the problem: https://www.youtube.com/watch?v=H7fjg90LIsg
The weirdest part is that when I have my phone connected to the Bluetooth stereo in my car, the notifications sounds chime the way that they should.
Does anybody else have this problem? If so, any suggestions/fixes? I've looked everywhere and have been searching for answers for well over a month now.
Solved! Go to Solution.
I'm now feeling very silly. Notifications have a volume separate from ringtone, and I apparently overlooked this. After seeing that portion was muted, and turning it up, notification sounds started working again. I'm used to those sounds being combined with the ringtone.
Makes sense as to why it kept changing when I connect to Bluetooth, because the phone is designed to remember the same volume it was at when it was last connected to a Bluetooth device, and will revert to the volume when it connects/disconnects again.
To all those that have this problem, please double check ALL 4 volume bars, or refer to the video I linked in the initial post.
I found a solution.
Download Sound Assistant app from Play Store or Samsung App Store.
Go to Advanced Settings> Alert through headphones then your done. All the nortifications will be played through the phone speaker.
I had the exact same problem! I went through and double checked that I had a ringtone set for my notifications. For me it was messenger. I found that if the screen is turned off the ringtone sounds, but if the app is open, it won't.
You mean Facebook messenger?
For me it doesn't matter whether the screen is on or off, and I don't THINK messenger would be the cause, because it's effected as well. The only thing which seems to remove the problem is being connected to a Bluetooth device (such as my car stereo which I mentioned) but that's not a real fix.
Depends on what you mean. For instance, if I press the volume button to change the ringtone, that makes a sound. But even something like a notification that my battery is running low only creates a vibration, and not a sound. Will try safe mode and give an update