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useriB62OLXr6x
Astronaut

November update issue

I recently downloaded the software update for my Galaxy S9 and since the update I have not been receiving texts. I use a messaging app for my phone service and it was working fine before i downloaded the update.. I can call/receive calls and even text people.. I just cant receive  anyones messages since this update. 

1 REPLY 1
RolfVonHessen
Cosmic Ray

Re: November update issue


@useriB62OLXr6x wrote:

I recently downloaded the software update for my Galaxy S9 and since the update I have not been receiving texts. I use a messaging app for my phone service and it was working fine before i downloaded the update.. I can call/receive calls and even text people.. I just cant receive  anyones messages since this update. 


First wipe the cache partition : https://support.t-mobile.com/docs/DOC-37180

If that doesn't help, completely uninstall the app and reinstall it.

If that doesn't help, contact the support of the app.

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