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Astronaut

Phone keeps turning off completely

Can anyone tell me why my S9 keeps powering off? It's not the battery.

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Phone keeps turning off completely

Do you notice if there is a pattern to when your phone turns off?

 

Can you please elaborate on the symptom you are experiencing?


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Samsung Care Ambassador

Re: Phone keeps turning off completely

Are you experiencing this issue when your S9 is on for awhile or is it shutting off immediately after turning it on?

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