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Constellation

Phone not connecting and going to message bank when a call comes in

My phone has starting to play up. When someone rings it often goes straight to message bank without ringing my end. Then when I make a call it mostly says it is calling then just cuts out and I have to ring again which mostly works.

Very annoying is there a fix???

5 REPLIES 5
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Samsung Moderator
Samsung Moderator

Re: Phone not connecting and going to message bank when a call comes in

Does this happen with all calls or with just some contacts?

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Constellation

Re: Phone not connecting and going to message bank when a call comes in

Happens here and there.  Often when I ring out it connects then cuts off and comes up as a missed call for who I ring. Second try it usually goes through

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Constellation

Re: Phone not connecting and going to message bank when a call comes in

Can't get the answer

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Re: Phone not connecting and going to message bank when a call comes in

what carrier?
and can i have the last 4 number of your software version?
settings -> about -> software info -> last 4 numbers of baseband

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Constellation

Re: Phone not connecting and going to message bank when a call comes in

Last numbers are  ETF2

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