cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Phone powering off

Hello,

 

Recently my phone has been powering off randomly. It is fully charged during these and I have booted the phone into safe mode and factory reset the phone with the same issue occuring. I took the phone to a repair shop and the phone refused to power off during that time so the phone repair shop said it was working perfectly.

 

Today the phone has powered off 6 times within the span of a few minutes each. I have taken a dumpstate log during these shutdowns, but I am unable to decipher if there is anything in these logs that might pin point what is causing these phone shut downs.

 

Here is a link to the dumpstate logs: 

1 REPLY 1
Highlighted
Constellation

Re: Phone powering off

I am having the same problem I was told that I did need a new battery which I got but still powers off on its own. this morning I did update it and that's when it started again
Reply
Loading...