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Samsung_8zlxBQA
Astronaut

Picture-in-picture

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In Samsung Galaxy S9+,when you go in setting in YouTube then General setting in which Picture-in-Picture is not allowed to activate. Nobody has tried to fix this error.

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Samsung Care Ambassador

Re: Picture-in-picture

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Check to see if its toggled on in the phone settings go to settings scroll down to apps then down to YouTube and then scroll down to picture in picture should be second to last item like in the pictures below hopefully it helps Screenshot_20190721-144910_Settings.jpg

 

Screenshot_20190721-144905_Settings.jpg

 


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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4 REPLIES 4
Samsung Care Ambassador

Re: Picture-in-picture

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Check to see if its toggled on in the phone settings go to settings scroll down to apps then down to YouTube and then scroll down to picture in picture should be second to last item like in the pictures below hopefully it helps Screenshot_20190721-144910_Settings.jpg

 

Screenshot_20190721-144905_Settings.jpg

 


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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Samsung Moderator
Samsung Moderator

Re: Picture-in-picture

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I just test this on our device and Picture-in-Picture is able to be turned on. Have you tried force stopping the app, and clearing the cache and data for the youtube app?

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Samsung_8zlxBQA
Astronaut

Thanks.I followed your instructions and it worked.

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Thanks.I followed your instructions and it worked.

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Samsung Care Ambassador

Re: Thanks.I followed your instructions and it worked.

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Your welcome anything to help you solve your problem if you have any questions in the future feel free to ask and someone will help you 


Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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