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Samsung_G5snvMN
Astronaut

Please explain

Why do I simultaneously have week charging and fast charging while not running any apps?

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Please explain

@Samsung_G5snvMN It should be one or the other while charging. Are you using the charger that came with the phone?

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Re: Please explain

Are you using the original Samsung charger and cable that came with your phone?

 

Are either the charger or the cable damaged?

 

If they are, I highly recommend replacing the charger/cable only with an original Samsung charger/cable.

 

Using a damaged charger or cable can cause issues and is never recommended.

 

Please update when you try this solution.

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