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Asteroid

Power button not clicking

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The power button on my Galaxy S9 has gotten very soft and mushy. Any one know how can clean it and get back the hard "click" it's supposed to make?

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Product Expert

Re: Power button not clicking

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Hi @userWIKJrjiqf8 

 

You can try using a fine brush to clean around the button and see if there is any debris you can clean out. Otherwise, the best option would be to open the device and look at it from the inside, which I recommend you take it to a certified repair shop to do that. 

 

Hope this helps. Have a good one. 

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2 REPLIES 2
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Product Expert

Re: Power button not clicking

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Hi @userWIKJrjiqf8 

 

You can try using a fine brush to clean around the button and see if there is any debris you can clean out. Otherwise, the best option would be to open the device and look at it from the inside, which I recommend you take it to a certified repair shop to do that. 

 

Hope this helps. Have a good one. 

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Comet

Re: Power button not clicking

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Hi.

You can clean the power button with soft toothbrush and isopropyl alcohol.

If problem is still re-occurring.

you will Need to take the phone to a Samsung or Authorized Samsung service location,

 

https://www.samsung.com/us/support/service/

 

Hope this was helpful!

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