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Ajaykc12
Asteroid

Problem open YouTube home page

My phone galaxy s9+ recently cannot open the YouTube home page but it open trending after opening trending I can go to home page but cannot open YouTube home page when I click on YouTube app.

7 REPLIES 7
Black Hole

Re: Problem open YouTube home page


@Ajaykc12 wrote:

My phone galaxy s9+ recently cannot open the YouTube home page but it open trending after opening trending I can go to home page but cannot open YouTube home page when I click on YouTube app.


Are you using YouTube app or accessing YouTube through the browser?

If using YouTube app, then try this:

Tap and hold YouTube app shortcut on your home screen. The when context menu appears, tap on App info. Then go to storage and clear cache first, if didn't help clear data from the same place

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Ajaykc12
Asteroid

I already clear cache and data too but it doesn't work I...

I already clear cache and data too but it doesn't work I use YouTube app built in but home page isn't responding

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Samsung Moderator
Samsung Moderator

Re: I already clear cache and data too but it doesn't work I...

Have you made sure there are no updates for the app? This is definitely strange I can't even find an option in the Youtube application that would make it default to trending instead of the home page.

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Ajaykc12
Asteroid

I use latest update of YouTube app but home page is not r...

I use latest update of YouTube app but home page is not responding

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Highlighted
Samsung Moderator
Samsung Moderator

Re: I use latest update of YouTube app but home page is not r...

Are you able to access the Homepage if you go to YouTube through the Browser? Are you accessing it on mobile data or Wi-Fi?

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Ajaykc12
Asteroid

I think I get the solution I just sing out ma Google acco...

I think I get the solution I just sing out ma Google account from YouTube now I can open YouTube home page

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Ajaykc12
Asteroid

Finally I can open YouTube home page Thanks to all for he...

Finally I can open YouTube home page

Thanks to all for helping me to solve the problem

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