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Astronaut

Restarting

Why is my phone restarting on its own.... didnt download any apps 

2 REPLIES 2
Samsung Care Ambassador

Re: Restarting

When is it restarting? Is it random or only at a certain time?

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Comet

Re: Restarting

Hi @userllGsqYvxvN 

 

Have you noticed a specific pattern of restart such as at specific time. If so may be it is because of Auto restart being ON. To turn it off Open Device Care, on top right you'll see three dots tap on it and select Auto restart, see if it is on and certain times are enabled. Turn it off and it should stop to restart on it's own or you can set it to restart at certain day or at time as Samsung recommends to restart phones in certain period of times for better performance.

 

Sincerely,

 

NBI

 

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