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Gelmanskiii18
Asteroid

Ring Doorbell App

Hello. Since updating to the Beta One UI 2.0, I am having issues on the Ring Doorbell App on my Galaxy S9 Plus. Does anyone having same problems? Thanks.

4 REPLIES 4
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Samsung Care Ambassador

Re: Ring Doorbell App

If you are having issues with Live view, I would recommend that you instead use the "Rapid Ring" app provided by Ring. Seems that they have recognized that their regular app has issues with Live View and have created this other app. 

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Samsung Moderator
Samsung Moderator

Re: Ring Doorbell App

@Gelmanskiii18 Have you made sure that your app is up to date on it's software?

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Gelmanskiii18
Asteroid

Re: Ring Doorbell App

Thanks guys. Yup, the app is updated to it's current fw. I uninstalled and reinstalled the Ring App as well. Made sure all settings are correct. And I still not getting any notifications, motion, doorbell etc. But if I open the app, I can view the live view and all the previous notifications.

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Samsung Moderator
Samsung Moderator

Re: Ring Doorbell App

@Gelmanskiii18 Thank you for that information. At this point, if you want to resolve your issue you will need to reach out to the developer. Their contact information should be located in google store. 

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