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LucianRazvan25
Constellation

S9+ AKG right earphone volume is lower than the left.

Hello i have a problem with my s9+ akg headset the right one sound lower than the left one please i need help.

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: S9+ AKG right earphone volume is lower than the left.

Hello there, I'd be more than happy to look into this for you. Have you attempted cleaning your headphones and making sure there is nothing stuck inside your headphone port?

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LucianRazvan25
Constellation

Re: S9+ AKG right earphone volume is lower than the left.

I didn't clean anything i was just walking to work listening some music and the port is clean i try to listen on another device and same problem.

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Samsung Moderator
Samsung Moderator

Re: S9+ AKG right earphone volume is lower than the left.

@LucianRazvan25 Can you send me a private message using this link here? Provide the following information.

  • Model number
  • serial number
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