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Iconix
Asteroid

Re: S9 BLUETOOTH WONT AUTO CONNECT

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Just upgraded from an S6 to an S9 and having this same problem.  I've tried re-pairing the phone multiple times with no success.  Phone doesn't auto-connect to my car, and if I open bluetooth settings and tell it to connect manually I get a "Cannot connect" error.  I have to disable and re-enable bluetooth every time, sometimes multiple times, before it will connect to the car.  S6 autoconnected every time with no issues

 

Phone: Galaxy S9 (SM-G960U)

Baseband: G960USQU1ARBI

Carrier: AT&T

Car: 2013 Subaru Impreza WRX

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Supernova

Re: S9 BLUETOOTH WONT AUTO CONNECT

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I am sorry to hear this. Have you tried deleting the device on the car stereo, deleting the stereo on the phone and then repairing? 

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Iconix
Asteroid

Re: S9 BLUETOOTH WONT AUTO CONNECT

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I've tried deleting the phone/stereo from each other's memory and re-pairing the phone at least half a dozen times with no effect.  I can only get the phone to connect to the car stereo by disabling and then re-enabling bluetooth on the phone, sometimes it takes repeating this several times before it will work

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Samsung Moderator
Samsung Moderator

Re: S9 BLUETOOTH WONT AUTO CONNECT

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Is the software of your vehicle up to date?

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Iconix
Asteroid

Re: S9 BLUETOOTH WONT AUTO CONNECT

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I found the answer on a Subaru owners' forum, so hopefully if anyone else is having the same issue with a similar car this will work for them too.  The stock stereo unit in my car (2013 Impreza WRX) has two different methods of pairing the phone, one via the front panel controls on the stereo, and another through the hands-free voice commands.  Only pairing via the voice commands will let the phone auto-connect to the car.

 

Unfortunately after fixing that, a different problem that existed with my other phone still exists - the bluetooth audio sometimes drops out entirely even while the phone is still connected and requires a bluetooth restart/reconnect on the phone.  Given that this problem happened with two different phones I'm guessing that problem is with the stereo

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Samsung Moderator
Samsung Moderator

Re: S9 BLUETOOTH WONT AUTO CONNECT

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@Iconix; thank you for sharing! We appreciate your feedback!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userDux6bPFO4H
Astronaut

Re: S9 BLUETOOTH WONT AUTO CONNECT

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Thanks.  I couldn't get my S9+ to pair with my 2010 Lexus.  I went the voice route as you suggested and now it works.

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useracPI1zrC3E
Astronaut

Re: S9 BLUETOOTH WONT AUTO CONNECT

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I was not able to get my new  Galaxy 9 to connect to my car for phone use.  I updated the software for my Ford Tarus' Synch system.  It is working fine now.  

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Highlighted
useritloydOey1
Constellation

Re: S9 BLUETOOTH WONT AUTO CONNECT

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That reply sounds like nonsense.  It worked before.  Then I got a new phone.  Now it does not work.  Am I supposed to now buy a new car radio?  It is obvious that Samsung has a defect in their newer phones.  If it is not fixed I am going to return this phone and keep on returning new ones until I get one that works.  Probably from another manufacturer.

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Supernova

Re: S9 BLUETOOTH WONT AUTO CONNECT

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@useritloydOey1: Have you tried "forgetting" all previous devices on your stereo then pairing your new device? 

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