Hmm that's odd. Mind shooting me the following information?
Hi @SamsungMichelle --
I have the S9, Model SM-G960U. Software/Baseband G960USQU2ARF9, Sprint is the carrier.
I have a 2016 Traverse which auto-connected fine with my paired S7. When I upgraded to the S9, I removed all previously paired devices on my car, and re-paired everything. My husband's S9 would auto connect fine, but mine would always search and say "could not connect to **phone name**". If I would remove and manually pair it at car start-up, it would work fine for that trip, but once the car was turned off and on again, I would be back at square one. I did try to pair it through the voice pairing option, as some suggested, but still had the same problem.
The only fix that worked happened by accident; my fitbit broke, so I un-paired it from the phone (and have not re-paired it). The next time I was in my car, it automatically found my phone. It's worked ever since.
I am having this same issue on my BMW F30 and other Bluetooth devices. My car will show that the phone is connected, but I have to go to the phone and hit play becuase hitting play on the car will do nothing. I have a similar issue with my beats head phones. When I turn them on my phone will connect to my headphones, but if I hit play there is no sound. I have to disconnect my head phones and reconnect everytime to hear music.
@userYwgI7uwPMj Thank you for this information! This Community works largely with US based devices so it's hard for us to speak on exactly what may or may not be happening to your specific device. You are welcome to see if the Community can assist, but as many may not have the same device as you it might also be worth reaching out to your region specifically for more in depth assistance! You can do so by using this link: http://www.samsung.com/visitcountry Thanks!
I'm having the same problem. Been having it since I got the S9+. Been waiting to see this issue come up on a forum and I finally found this place! I'm from New Zealand and my carrier is Vodafone NZ. Anyway my auto connect doesn't work for bluetooth devices such as my car radio S6 edge and S7 and S5 did not have this issue!. I've reported this to Samsung NZ and no response has come from them. I'm extremely disappointed and should not be getting this bull from a flagship phone. This is unbelievable and disgusting.
I recently upgraded to an S10+ and ran into this issue with my 2019 Ford Edge. I narrowed down the problem to recently using Bixby Routines. I deleted the Bluetooth auto connect routine and that didn't fix the problem. Since you cannot uninstall Bixby Routines I just deleted all the routines that I created and thent went into the setting to turn off Bixby. That fixed the problem and the Bixby Routine app is gone.