cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

S9 - Cannot disable "power mode'

In my  S9 , Power Mode  .>>> Max power saving is selected by default and cannot change to high performance, optimized or medium power saving option. Adaptive power saving is off by default. 

When selecting any other options, the screen shows changes in brigtness in %, screen resolution then after applying  shows turning on and progress moves to 100%. No changes happens in phone, changes back to maximum power saving.  Due to this problem, many options in phone will not work including wifi file transfer. 

 

 

4 REPLIES 4
Highlighted
Samsung Moderator
Samsung Moderator

Re: S9 - Cannot disable "power mode'

Have you tried to reset your settings?

 

Reset settings

This device allows you to reset the settings to their defaults without doing a full factory reset. Any phone customizations will be discarded but personal data and settings of downloaded apps will not be affected.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS.
  6. The device will restart to perform the reset of settings.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: S9 - Cannot disable "power mode'

The suggested option is not working 

Reply
Loading...
Highlighted
Community Manager
Community Manager

Re: S9 - Cannot disable "power mode'

Would you mind providing your full model code and Android version so I can look up device appropriate troubleshooting steps?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: S9 - Cannot disable "power mode'

Did you still need help with your issue?

Reply
Loading...