cancel
Showing results for 
Search instead for 
Did you mean: 
Kyle Lancaster
Cosmic Ray

S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

Hi, I have Sprint and I don't know if it's a network problem but every time I go into the settings of the default Samsung Messages app and try to enable Chat settings it will pause for a couple seconds then a pop up will say "Registration Failed" does anyone else have this problem?

 

Kyle Lancaster,

1 SOLUTION

Accepted Solutions
Supernova

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

@Kyle Lancaster: I would recommend giving them a call and having them remotely access your device. 

View solution in original post

Reply
Loading...
18 REPLIES 18
Red Giant

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

i would contact sprint for it. seems like the sprint server isn't registering ur device.

Reply
Loading...
Kyle Lancaster
Cosmic Ray

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

Ok, thanks!

Reply
Loading...
Kyle Lancaster
Cosmic Ray

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

But also, if I go to the Google Android Messages Chat will work

Reply
Loading...
Supernova

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

Are you logged into your Samsung account in your device? 

Reply
Loading...
Kyle Lancaster
Cosmic Ray

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

Yes I'm logged in.

Reply
Loading...
Supernova

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

@Kyle Lancaster: Try removing your Samsung Account rebooting the phone then adding then signing back into your Samsung account. 

Reply
Loading...
Kyle Lancaster
Cosmic Ray

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

Just tried, failed again

Reply
Loading...
Supernova

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

@Kyle Lancaster: Have you tried calling 1-800-726-7864 to have them remotely access your device?

Reply
Loading...
Kyle Lancaster
Cosmic Ray

Re: S9 Chat Setting in Message app Failing to Register

JUMP TO SOLUTION

I have not

Reply
Loading...