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user4DqqCfyUnq
Constellation

Re: S9 Smart unlock by location not working

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I literally have 15 locations in my house & mine still doesn't work lol. Worst feature ever 

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Samsung Moderator
Samsung Moderator

Re: S9 Smart unlock by location not working

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@user4DqqCfyUnq Have you tried clearing the cache for the app?

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Re: S9 Smart unlock by location not working

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I'm having this problem too

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userfDGNcMSKCX
Astronaut

Re: S9 Smart unlock by location not working

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My s9 is the same trusted places my a--e

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useriDGZE8njZn
Constellation

Re: S9 Smart unlock by location not working

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I agree,  same issue here.  Most of the time it doesn't work. Putting in 8 places as your home just to get it to recognize place is too much work.

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SuiteShorty
Astronaut

Re: S9 Smart unlock by location not working

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Don't know if you've tried this, but it worked for me. Go into your settings for this and click on your home address and turn on location. Been working so far for me.
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user1Uy7lAfydm
Astronaut

Re: S9 Smart unlock by location not working

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Smart lock location fails on my S9 plus too,

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buggalo77
Constellation

Re: S9 Smart unlock by location not working

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Glad I'm not the only one having this issue! It didn't work on my S8 either.

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MikeyTG
Asteroid

Re: S9 Smart unlock by location not working

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This is not only a Samsung problem. My last phone, an LG, had the same issue. It used to work okay but lately it does not, it's probably a Google issue.

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Re: S9 Smart unlock by location not working

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Smart Unlock by location working perfectly for me.  Device stays unlocked for 4 hrs as intended. 

 

Smart Unlock for Trusted device also working perfectly.  Phone stays unlocked when it pairs with my vehicle, or pairs with BT speaker, etc.

 

Have plenty of complaints with Samsung's skinned version of 8.0 Oreo but this isn't one of them. 

 

 

~ Former N6p, Pixel1 owner who tried an s9+ ~ With Android, The software experience is everything. Good specs doesn't mean great device. In the end, it's the software experience that makes or breaks hardware. I've dumped the S9(minus) and gone back to a device that receives actual support, regular updates and bug fixes. DONE WITH SAMSUNG - SOLD THE S9(minus) - YOU GUYS ARE LIARS!
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