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DanAdamsPGH
Constellation

S9 Video Recording - Can't record video longer than 60 seconds

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I just purchased the Galaxy S9. I CAN'T RECORD VIDEOS LONGER THAN 60 SECONDS!!!

1 SOLUTION

Accepted Solutions
DanAdamsPGH
Constellation

Re: S9 Video Recording - Can't record video longer than 60 seconds

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I just found out what app was the causing the issue. Thank you for your time.

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18 REPLIES 18
Samsung Moderator
Samsung Moderator

Re: S9 Video Recording - Can't record video longer than 60 seconds

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Have you cleared the cache through the camera app?

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DanAdamsPGH
Constellation

Re: S9 Video Recording - Can't record video longer than 60 seconds

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Where exactly do you clear the cache?

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DanAdamsPGH
Constellation

Re: S9 Video Recording - Can't record video longer than 60 seconds

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I found it. I cleared it. Same thing. Stops recording at 55 seconds.

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Samsung Moderator
Samsung Moderator

Re: S9 Video Recording - Can't record video longer than 60 seconds

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Thank you, have you tried placing your phone in safe mode?

  • 1. Power your device down
  • 2. Then power it back on
  • 3. Press and hold the Volume Down key when you see the Samsung logo until the phone is powered on. 
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DanAdamsPGH
Constellation

Re: S9 Video Recording - Can't record video longer than 60 seconds

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In Safe Mode I'm currently recording a 7 minute plus video.

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DanAdamsPGH
Constellation

Re: S9 Video Recording - Can't record video longer than 60 seconds

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I assume there is either an app or config setting that is causing my issue in normal mode.

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DanAdamsPGH
Constellation

Re: S9 Video Recording - Can't record video longer than 60 seconds

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Anyone have an idea what I should look for in order to record long videos in normal mode?

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DanAdamsPGH
Constellation

Re: S9 Video Recording - Can't record video longer than 60 seconds

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I just found out what app was the causing the issue. Thank you for your time.

Reply
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Samsung Moderator
Samsung Moderator

Re: S9 Video Recording - Can't record video longer than 60 seconds

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Awesome! You are very welcome. I am glad you were able to figure out what app was causing the issue. Thank you for engaging in the community!

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