cancel
Showing results for 
Search instead for 
Did you mean: 
userhWMDQWGJkF
Constellation

S9+ and dex ado on youtube have problems

JUMP TO SOLUTION

At first everything ok, but now,i can't play youtube videos on the dex pad, tank you

1 SOLUTION

Accepted Solutions
Samsung Moderator
Samsung Moderator

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION

May I have the full model code for both your phone and your Dex, please?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
8 REPLIES 8
Samsung Moderator
Samsung Moderator

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION

May I have the full model code for both your phone and your Dex, please?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
Loading...
userELA80jzQf6
Constellation

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION

What was the solution to this problem i have the same one

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION

Could you provide me with the model code? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
userELA80jzQf6
Constellation

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION
Yes the model number is EE-M5100
Reply
Loading...
Honored Contributor

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION

Have you updated the Youtube app recently?

Reply
Loading...
userELA80jzQf6
Constellation

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION
Yes it will work sometimes but most the time when i try and open the youtube app and click on a video it does nothing but only when im using the dex pad
Reply
Loading...
Honored Contributor

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION

Do you have the Youtube app open or closed prior to using the dex pad?

Reply
Loading...
Supernova

Re: S9+ and dex ado on youtube have problems

JUMP TO SOLUTION

@userhWMDQWGJkF: Are you still in need of assistance? 

Reply
Loading...