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Constellation

S9 not receiving updates

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I have a galaxy S9 SM-G960F model, and it says that the lasted updates are already installed, but android 8.0 is installed.

I would like to install the Android 9.0 update but the phone is not receiving it.

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: S9 not receiving updates

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Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: S9 not receiving updates

JUMP TO SOLUTION

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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