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Astronaut

S9 will not power off

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When I power off my Galaxy S9+, it will automatically restart after about 30 seconds.   I have done a factory reset, I have cleared the cache partition, I have let the battery completely die, I have tried everything I know to fix this issue.  Does anyone have any additional ideas?  

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Honored Contributor

Re: S9 will not power off

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Honestly, with everything you've already tried, repairs would be recommended. You are welcome to check with your local uBreakiFix for walk-in repair services. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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1 REPLY 1
Highlighted
Honored Contributor

Re: S9 will not power off

JUMP TO SOLUTION

Honestly, with everything you've already tried, repairs would be recommended. You are welcome to check with your local uBreakiFix for walk-in repair services. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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