one point I'd like to emphasize:
---> this is not a cache or reinstall app issue as I have repeatedly pointed out to the zendesk team. This is clearly a bug. Details here: https://1drv.ms/b/s!AiAVBLBZJ4_J3B3YsHltNZ8q0Nyy
Also, I suggest we all report this bug directly to the samsung+ app team using the very same email they display under settings. I quote:
"If you wish to provide feedback or need help using Samsung+, please call us toll free at (855) 795-0509 or email email@example.com."
Why was this marked as solved? Clearly this is an on going issue. Even after all troubleshooting steps this Samsung+ crashes seconds after launching. Any update?
are you using a tab s3? the problem appears to be restricted to this model only.
the case is still open and samsung seems clueless.
samsung+ zendesk case 323485
I suggest you contact zendesk and ask for the status of case 323485.