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Re: Samsung+ App crashing

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anyone with a tablet using samsung+?

mito
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Re: Samsung+ App crashing

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one point I'd like to emphasize:

 

--->  this is not a cache or reinstall app issue as I have repeatedly pointed out to the zendesk team.  This is clearly a bug.   Details here: https://1drv.ms/b/s!AiAVBLBZJ4_J3B3YsHltNZ8q0Nyy

 

Also, I suggest we all report this bug directly to the samsung+ app team using the very same email they display under settings.   I quote:

 

 

"If you wish to provide feedback or need help using Samsung+, please call us toll free at (855) 795-0509 or email s-plus@samsung.com."

 

 

 

 

 

mito
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Robert1rcr
Constellation

Re: Samsung+ App crashing

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Why was this marked as solved? Clearly this is an on going issue. Even after all troubleshooting steps this Samsung+ crashes seconds after launching. Any update?
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Re: Samsung+ App crashing

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@Robert1rcr wrote:
Why was this marked as solved? Clearly this is an on going issue. Even after all troubleshooting steps this Samsung+ crashes seconds after launching. Any update?

are you using a tab s3? the problem appears to be restricted to this model only.

 

 

the case is still open and samsung seems clueless.

samsung+ zendesk case 323485

https://1drv.ms/b/s!AiAVBLBZJ4_J3QhHJLTCNKOsghqQ

https://1drv.ms/b/s!AiAVBLBZJ4_J3Qc2Oq4Xk7Cad2f4

 

 

I suggest you contact zendesk and ask for the status of case 323485.

https://samsungplus.zendesk.com/hc/en-us/requests/new

 

 

mito
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LV17
Asteroid

Re: Samsung+ App crashing

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Well, I'll try it once...
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