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Cheesydieper
Asteroid

Samsung Galaxy S9 no update

It seems that samsung is neglecting their unlocked galaxy S9 phone with no updates, the last update I have is April 1, 2019 security patch but until now no updates coming in. I've contacted them many times and they couldn't give me a clear answer.

9 REPLIES 9
pengy_8077
Asteroid

Maybe they haven't made the patch.

Maybe they haven't made the patch.

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MacLooney1219
Asteroid

Go into setting then reset and master reset if that don't...

Go into setting then reset and master reset if that don't work call the service your with and ask them to run a reboot code

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sonic65101
Cosmic Ray

I have Verizon and I never got a May update, just a June...

I have Verizon and I never got a May update, just a June update.

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Samsung_mUmMSYp
Astronaut

I have a unlocked S9 plus with April 1 update. But haven'...

I have a unlocked S9 plus with April 1 update. But haven't received anymore after that.

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Samsung Moderator
Samsung Moderator

Re: I have a unlocked S9 plus with April 1 update. But haven'...

@Samsung_mUmMSYp I would recommend reaching out to your service provider regarding this. They will be able to assist you with pushing out updates for you. 

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userUtEH1evLLx
Constellation

Re: I have a unlocked S9 plus with April 1 update. But haven'...

Good information Smiley Happy @SamsungJoJo 

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Hector1999
Constellation

Re: Samsung Galaxy S9 no update

Me too😠😠😠

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userIkjWZVenYW
Constellation

Same here, S9+ Unlocked

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userkgBAwL0UWZ
Constellation

Re: Samsung Galaxy S9 no update

The question is, has Sprint pushed out any software updates since the April 1st patch/security update?  

 

Other carriers have.  The fault may lie 100% with Sprint, and it may be related to the internal chaos and uncertainty surrounding the proposed Sprint/T-Mobile merger.

 

Sprint/T-Mobile Uncertainty: https://channelnomics.com/2019/07/01/t-mobile-sprint-merger-increasingly-uncertain/

 

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