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Samsung Moderator
Samsung Moderator

Re: Samsung Members app not compatible for S9+ 256gb model

You cannot load this app on your device.You would need the Samsung+ app, and register an account in the US.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userQ2T1nj9kjM
Constellation

Re: Samsung Members app not compatible for S9+ 256gb model

I have an American samsung+ account when I first got the phone if I logon to my phone with that can I download Samsung memebers app

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Samsung Moderator
Samsung Moderator

Re: Samsung Members app not compatible for S9+ 256gb model

Because this is a US device being used internationally, it will not be able to pull the One UI Beta. I am sorry.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userfECUEN2e6T
Constellation

Re: Samsung Members app not compatible for S9+ 256gb model

Your a moderator and don't even know the answer... So sad..
I'm in California on ONE UI beta
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userhaRluD8D1a
Astronaut

Re: Samsung Members app not compatible for S9+ 256gb model

Well there must be something .. so that we can update to One UI beta

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userwL6yVnMOPS
Constellation

Re: Samsung Members app not compatible for S9+ 256gb model

I have an S8+ and have the same problem.

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userLg8xUwgtho
Constellation

Re: Samsung Members app not compatible for S9+ 256gb model

Samsung members is only for UK users, sadly US and or CA users cant get it

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N7KZD
Cosmic Ray

Re: Samsung Members app not compatible for S9+ 256gb model

Samsung plus and a few other apps are not working on my s9plus on Xfinity mobile using the web version of Samsung plus what a pain  but we have to wait for the app developers to get up to date with the new update 

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