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Constellation

Samsung S9+

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I did the system update a couple weeks ago, ever since then my phone has been extremely hot to the touch. If I charge it I have to turn my phone off and place it infront of a fan. I haven't downloaded anything new if anything I've uninstalled apps thinking that's the problem. Also it doesn't hold charge any more, I use to be able to go about my day charging only once in the morning. But now I'm charging it atleast every hour and a half to two hours.

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Honored Contributor

Re: Samsung S9+

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Very sorry to hear, I'd be happy to look into this for you. Can you send me a private message with the full model code and IMEI number here: http://bit.ly/2igAXKH


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Cosmic Ray

Re: Samsung S9+

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Contact samsung customer service right away!

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Highlighted
Honored Contributor

Re: Samsung S9+

JUMP TO SOLUTION

Very sorry to hear, I'd be happy to look into this for you. Can you send me a private message with the full model code and IMEI number here: http://bit.ly/2igAXKH


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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