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H4fkas
Constellation

Screen burn in

Hello everyone, I would like to get most latest news about some changes. Do burned in leds are under warranty? Can my local authorized service fix it for free? Because I have some problems, they are lieing or something, cuz few weeks ago my friend's screen was replaced for free and now I contacted them and they told me that Samsung manufacturer is telling that Burn in screens are personal user fault for that and its not covered by warranty. Can someone of staff tell me the true? @SJohnson 

1 REPLY 1
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Samsung Care Ambassador

Re: Screen burn in

@H4fkas when I add a screen burn-in with my Galaxy s9, I got it replaced for free with uBreakiFix since it was considered a defect. I'm not sure if that's still applies. You could try calling uBreakiFix if you have one to inquire about that issue



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