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userz5bfd4C6s5
Constellation

Re: Screen goes dark on phone calls in speakerphone mode

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AND if I'm texting ,, it goes dark b4 I can answer.  AND..I use it mostly for recipes. I'm tired of having to clean my stick fingerprints off of the screen and Off button!!  

This is my first Samsung...and it will probably be my last.

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user2XkRqNBTbD
Astronaut

Re: Screen goes dark on phone calls in speakerphone mode

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I've read through the whole thread and Samsung has still not presented a solution for this incredibly ANNOYING lack of phone functionality.  A black screen is a pain in the !

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user6qCBoJv8w7
Constellation

Re: Screen goes dark on phone calls in speakerphone mode

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Keep Screen On is a fantastic app. Free, no ads, no trail periods, no restrictions, no in-app purchases. I have tried this on Samsung S9 and it works for keeping screen on during speakerphone call as well. You can use this app to keep the screen on during other apps as well.

Once you open the app, click on Setting button at the right bottom, click on "Show System Apps", then scroll down all the way to "System Apps". Find apps named "Phone" (there will be 3) and click on all 3.

 


@useruVH8bmNj4f wrote:

Use the app "Keep Screen On" from the play store. 

Solves the problem. 


https://play.google.com/store/apps/details?id=com.openappinfo.keepscreenon&hl=en_US

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useriYgmgXRYi7
Asteroid

Re: Screen goes dark on phone calls in speakerphone mode

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Speaker phone is not an app

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tobegone
Constellation

Re: Screen goes dark on phone calls in speakerphone mode

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Keep Screen On by Active Mobile Applications (there's a few in Play Store by same name) worked for me also. Just follow user6qCBoJv8w7's instructions. Wished Samsung had an 'in house' solution😕, but this is next best thing.
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Samsung_eaEOqYI
Constellation

Re: Screen goes dark on phone calls in speakerphone mode

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Thanks for the link, I had another app by the same name,  " keep screen on " that needed another app " backlight management "  there was no setting for choosing when keep screen on worked. 

Obviously I had downloaded the wrong app.  On the link above I have selected phone actually there are 4 phone listings so I selected all 4. Testing the next time I'm on the phone and speaker phone.  Again Thanks !  ( lol small detail )

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lfba
Asteroid

Re: Screen goes dark on phone calls in speakerphone mode

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I recently got a samsung j7 and have had the problem with the screen going dark on speaker phone calls.   Just downloaded the keep screen on app.  Did a basic test, seems to work.  Time will tell,  Thanks

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userO79xMRzVS3
Constellation

Re: Screen goes dark on phone calls in speakerphone mode

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It would be nice to see what Samsung's response to this is because I find it extremely annoying when I put a speaker call on the phone the screen blacks out in the matter of seconds. I don't think I should have to use a third-party app solve this problem.

This and the inability to swipe to the right on contacts in messaging to make a phone call makes the S9 very disappointing in some ways.

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userRjU39ZiTxd
Constellation

Re: Screen goes dark on phone calls in speakerphone mode

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Agreed. I'd like to see what Samsung has to say about this and why it does this on these new phones. I never had this problem before on my S7.

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userbHrSpsXXz7
Constellation

Re: Screen goes dark on phone calls in speakerphone mode

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I have mine setup with the fingerprint reader so to turn the screen back on I just put my finger on the sensor and it turns the screen on again instantly.

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