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JD-US
Constellation

Screen keeps turning on during Wireless charging when done charging.

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Hi,

 

I charge my phone overnight on a wireless charging stand and use it as a clock. I used to do this with my Galaxy S8 with AOD on and it was working perfectly.

 

The problem I have with my S9+ is that the screen keeps turning on/off when my phone is charged at 100%. My guess is that every time the phone loses 1%, wireless charging resumes and the screen turns on... Is there any way to prevent that from happening? It's really annoying...

 

Thanks!

1 SOLUTION

Accepted Solutions
Dr5150CO
Asteroid

Re: Screen keeps turning on during Wireless charging when done charging.

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I have been chatting with Samsung support on this issue.

 

Many things have been attempted following the guideline provided.

Wireless Fast charger vs regular charger.

Wipe of Cache partition.

AOD on/off.

Boot into Safe mode.

Factory wipe.

 

It was stated in the chat that there is an issue and a patch will be provided. Of course no ETA was given.

 

If you have this issue please chat to support about it and get the word out there is an issue. Maybe then the patch will gain some momentum is the development cycle.

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56 REPLIES 56
Red Giant

Re: Screen keeps turning on during Wireless charging when done charging.

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mine doesn't do that at all... weird...

so u have ur phone with AOD on, right? what are the carrier, model number, and sw build number from the settings >  about device? is everything up to date? what is the model number for the wireless charger? the phone is perfectly aligned in the middle and center of the pad? (I know it is ridiculous but that was what i was told when i said the wireless charger keeps un-charging....)

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userRcKGYOewDY
Asteroid

Re: Screen keeps turning on during Wireless charging when done charging.

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Are you using OEM charger? I am using Samsung one and never happened to me

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JdBigR
Constellation

Re: Screen keeps turning on during Wireless charging when done charging.

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Exact same thing is happening to me with my Galaxy S9+, with both wireless charging (on a Samsung wireless charger) and also with plug-in charging.  Never happened with my Galaxy S8+ or S7.  It's very annoying, especially at night when trying to sleep, and having the screen constantly turning on and off every minute or two. 

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Dr5150CO
Asteroid

Re: Screen keeps turning on during Wireless charging when done charging.

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Same thing here S9 with Samsung wireless fast charger (purchased with my S7).

VERY annoying at night.

 

This does not happen with the supplied USB C wired charger.

It appears the phone gets to 100% charge, then the AOD turns off and the full lock screen is displayed, then after the screen timeout hits it is back to AOD, then when the trickle charge starts the phone turns on (full lock screen) again. Rinse repeat all night long, every 2 minutes or so.

 

I will be testing this same thing on my regular Samsung wireless charger today at work. 

 

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Dr5150CO
Asteroid

Re: Screen keeps turning on during Wireless charging when done charging.

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Update - Same thing on the regular wireless charger, just not as quickly due to the slower charge rate.

 

Any way to set only AOD when charging? 

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Dr5150CO
Asteroid

Re: Screen keeps turning on during Wireless charging when done charging.

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Did a wipe of the cache partion as suggested via support chat with Samsung. This has had no effect.

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Dr5150CO
Asteroid

Re: Screen keeps turning on during Wireless charging when done charging.

JUMP TO SOLUTION

I have been chatting with Samsung support on this issue.

 

Many things have been attempted following the guideline provided.

Wireless Fast charger vs regular charger.

Wipe of Cache partition.

AOD on/off.

Boot into Safe mode.

Factory wipe.

 

It was stated in the chat that there is an issue and a patch will be provided. Of course no ETA was given.

 

If you have this issue please chat to support about it and get the word out there is an issue. Maybe then the patch will gain some momentum is the development cycle.

View solution in original post

Reply
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Dr5150CO
Asteroid

Re: Screen keeps turning on during Wireless charging when done charging.

JUMP TO SOLUTION

How is this marked as resolved? This is not a resolution.

I am attempting the notification changes mentioned elsewhere in this thread.

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userA2ZcGIHkiv
Constellation

Re: Screen keeps turning on during Wireless charging when done charging.

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My s8 active that was bought Jan 2019 through AT&T is having the same problem. The screen turning on and saying 100 percent then turning off again like its resuming charging even at 100. Then flashes back on again. 

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