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Original topic:

Smart Call keeps stopping once opening call log after update

(Topic created: 10-27-2020 10:49 AM)
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userbnOyZGbz3n
Constellation
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Galaxy S Phones

As indicated in the subject.

 

I've updated my device Samsung galaxy s9 today, after the update the smart call app keeps stopping each time I open the call log.

 

What can I do to fix this

 

Thanks to all in advance

Solution
usernarQ5u4GgT
Astronaut
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Galaxy S Phones

Go to Settings > Apps > click the three dots on the top right > select show system apps > after system apps appear, search for "Smart Call"  > Click on "Storage" > Clear data and cache.

 

Good as new. At least mine was.

userbnOyZGbz3n
Constellation
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Galaxy S Phones

This has solved the problem I had, I wasn't aware that there is a separate system app lists, anyway many thanks for your help.

Hope it helps others as well

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userRrhT5ltF9D
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Galaxy S Phones

That's only a temporary fix I did it but it's doing it all over again now this is a garbage update

mabusalah
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Galaxy S Phones

Thanks you, solved

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user2uuJBvcQvx
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Galaxy S Phones

This didn't work for me...

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userfls6zfHj26
Astronaut
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Galaxy S Phones

Great, worked for me too. The issue seemed to have negative impact on the general performance of my phone. It made it a lot slower. Thanks for the fix 😀👍

useruwvZ3u1IAu
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Galaxy S Phones

Thanks! Problem fixed!

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user14HW4i2Q7u
Constellation
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Galaxy S Phones

Fix seems temporary ...  App details will not allow turning notifications off and will NOT stay 

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user9L7iVLzlRd
Constellation
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Galaxy S Phones

I tried this first with just clearing the cache and that doesnt work.

 

Don't know if you have to do both but you definitely have to clear the data.

 

Pretty disgusted by Samsung on this though for their lack of testing. This is a basic phone feature. Tge one area of a device that should be considered sacred. The device MUST work for calls. Imagine needing emergency service for someone with breathing difficulties justbe be told you can't make a call because of a software update. Basic stuff Samsung. Basic!

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Members_dNdGeoF
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Galaxy S Phones

Thank you, thank you. It was maddening and your solution worked.

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