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Constellation

Software Update Android 10

I have S9+, it's Tmobile unlocked. I switched to Sprint December 2019. My last software update was December 2019 before switching the carrier by 2 weeks. After switching, I didn't receive any update, not even a security update. I contacted Sprint, and they told me to call Samsung. I called Samsung and they told me to contact Sprint. I did again, and they couldn't solve the problem. They opened a ticket, and it's still open, what should I do?

2 REPLIES 2
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Cosmic Ray

Re: Software Update Android 10

Try using a t-mobile sim and over wifi try pulling the update again.

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Constellation

Re: Software Update Android 10

Thank you, it worked

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