Galaxy s9. Got it less than a year ago.
Ever since the last update (about 2bweeks ago) whenever I call someone I cant hear them. The volume us all the way up but I can barely hear them unless I put them on speaker phone. Can someone tell me how to possibly fix this?
Have you tried clearing the cache of your phone applications? (Make sure that you select Show System apps, there are several that will populate to show 'phone' app).
You can use this troubleshooting article to assist you further: https://www.samsung.com/us/support/answer/ANS00077611/
Hope this message finds you well!
I am having same issue with my S8. My sister has the note 8 and same issue. We can only use the speaker. I'm going to get another phone, not a Samsung. These phones are too expensive for this issue.