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Asteroid

Speaker turns on automatically

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Since I've got the last update, every time I answer a call the speakers turn on automatically even though the speaker icon shows that it's off. I have to tap the speaker icon twice to fix the issue. The same happens when I use my handsfree as well.

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Honored Contributor

Re: Speaker turns on automatically

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If the issue doesn't occur with the device in safe mode then there is a third-party app causing this. You may have to delete your third-party apps one by one (starting with the most recent) until you find the one causing this.

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16 REPLIES 16
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Honored Contributor

Re: Speaker turns on automatically

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Does this occur with the device in safe mode?

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Asteroid

Re: Speaker turns on automatically

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Not sure what you mean by safe mode. Couldn't find it in the settings 

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Samsung Moderator
Samsung Moderator

Re: Speaker turns on automatically

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To put your device in safe mode: Press the power button, when you see the power off option, press and hold the power off option until you see safe mode. Then tap on safe mode.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Speaker turns on automatically

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No, it doesn't happen in safe mode

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Honored Contributor

Re: Speaker turns on automatically

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If the issue doesn't occur with the device in safe mode then there is a third-party app causing this. You may have to delete your third-party apps one by one (starting with the most recent) until you find the one causing this.

View solution in original post

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Constellation

Re: Speaker turns on automatically

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This issue is still unresolved and there are still many Samsung users experiencing this including me. I've tried safe mode, and I can't replicate. But I've also tried after a clean factory reset with not a single third party app installed, and it happens. It's so annoying, how can a $1500 phone (Note 10+) have issues as such? Annoying.

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Constellation

Re: Speaker turns on automatically

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I believe this is happening to me when I have Google voice installed.  I uninstalled it for a while and the issue went away, then reinstalled it and isse came back.

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Constellation

Re: Speaker turns on automatically

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Check this out, if you have Google Voice installed it may very well be the culprit:

https://www.google.com/amp/s/www.slashgear.com/google-voice-update-broke-audio-features-for-some-use...

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Constellation

Yes, keep happening here with note 9

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Yes, keep happening here with note 9

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