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Asteroid

Re: Speaker turns on automatically

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I have the same issue and it only started happening after I finally decided to update the OS a few weeks back. Never had a problem before that. Seems like another upgrade cop out. It's thanks to answers like this that I never upgrade a working OS. I just had to this time as I was testing something for work. Now I wish I could roll back Smiley Sad Blaming 3rd party apps for an obvious OS bug seems very typical of Samsung. I must say that my I had higher hopes but my Android experiment will end when I upgrade phone again. At least I know Apple don't care...lol

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Asteroid

Re: Speaker turns on automatically

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I'm suffering the same issue the past ~4 weeks, on a Samsung S9+ running Android 10, build QP1A.190711.020.G965FXXS7DTB5.

 

From limited testing in Safe mode, the issue for me doesn't seem to occur - so I believe its being caused by some application.

But I have gone through my list of applications and permissions, and reviewing those with telephone permissions, I've removed all non core apps - However the annoying issue has continued.

 

I'm hoping for advice from @SamsungSteph & Samsung on how to enable some sort of debugging, so that I can check a permissions log to see what app triggered access to the telephone controls during the call?

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Re: Speaker turns on automatically

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do you possibly know which app is causing this issue? since it's not happening in the safe mode?

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Astronaut

Re: Speaker turns on automatically

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I have the same problem, makes BT useless for phone calls, which is kind of the point of a phone with BT!  Started in the last few weeks.  

 

I use a JBL Flip4 for music and phone calls throughout the day.  I also use a Jawbone earpiece for calls occasionally.  For calls only the JBL (and Jawbone) recently started switching from the bluetooth device to the S9s speakerphone for apparently no reason.  A couple of more points:

  • When this happens the phone does not indicate its in speakerphone mode (speaker icon not lit), but the sound is clearly coming out in in speakerphone (its loud).  If I turn off the BT device or otherwise disconnect it, the phone goes into normal phone mode (not speakerphone). 
  • If the call ends while the phone is in in the weird, intermediate state the next call answers normally playing through the BT device as expected.  Then at a random time later (sometimes almost immediately, sometimes 20 mintues later) it will jump back to the weird phone speakerphone mode. 

I've tried removing apps and app permissions, not working.  I don't have a Call Recorder app.  

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Constellation

Re: Speaker turns on automatically

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Hi. Even i am having the same issue. Just after factory resetting my phone . Whats Whats the final solution for this.  It might be something wrong with Samsung software. 

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Cosmic Ray

Re: Speaker turns on automatically

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I have the same issue on the Note 9. Thinking it was the hardware, I transferred my data to a new A51 and the same issue occurs.

 

By any chance is everyone experiencing this on the Galaxy Buds+ or from any Bluetooth headset?

 

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Astronaut

Re: Speaker turns on automatically

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Yes it's because of bluetooth as my problem was solved when I turned my bluetooth off. 

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Constellation

Re: Speaker turns on automatically

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Same here, Galaxy S9. I didn't factory reset but I did Reset to Default Settings. Ever since then, calls transfer to the speaker without the speaker icon actually highlighting. Super frustrating.

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Astronaut

Re: Speaker turns on automatically

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I resolved this by uninstalling SmartThings. Have had no issues since then after a few tries on Whatsapp and Phone calls. Try it.

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Asteroid

Re: Speaker turns on automatically

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I gotta excited, lasted 10 calls, before it re-occured since uninstalling Smart Things.

 

Like other posters, I'm starting to suspect MS Teams.

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